Testimonial

Client Interview- Infrastructure Lead (Government Agency)

Testimonial
Customer Testimonial UPSaaS
  1. What’s your role in your government agency?

    I am the infrastructure lead in my agency, heading the data center, network, compute, storage, database and cloud teams.

  2. How did your Agency maintain a continuous power supply prior to NaviX coming in, and what caused the shift?

    Our UPS for our network hub rooms were coming to the end of life and a replacement was required. We were looking for a fuss-free, one-stop-shop service with a supplier that would handle the supply/delivery/setup as well as the BAU operational monitoring and maintenance (repair or swap out of equipment) of these devices.

  3. What led you to choose our products/services?

    Partnering with Schneider Electric’s products as well as the monitoring capability through a central dashboard. The alerts highlighted through the dashboard have actually given some clarity to real-world situations in which we would not have known otherwise

  4. How have our products/services helped you achieve your goals, and create an impact on your business?

    Running the UPS as a service with NaviX helps us free our existing manpower to handle other IT jobs, knowing that the service is well taken care of by professionals who know the job. It helps to unburden the technical debt and makes it more CAPEX-lite.

  5. How was your experience working with our team?
    Good, the supply/delivery/setup has been fuss-free.

  6. What’s your view on NaviX’s Unified Digital Platform (UDP)?
    UDP has been an easy-to-use analytics tool for remote monitoring of my UPS assets. I am able to see an overview of the assets’ error logs, assets that are due for maintenance and many more.

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